Privacy Policy

1. Introduction

HyperXAI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our AI chat assistant.

2. Information We Collect

We may collect the following types of information:

Automatically Collected Information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

Chat Conversation Data:

• Messages exchanged with our AI assistant
• Session identifiers
• Conversation timestamps
• Topics and context discussed

Information You Provide:

• Contact information when booking a call (name, email, phone)
• Business information shared during conversations
• Any other information you voluntarily provide

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To improve our AI assistant and user experience
• To respond to your inquiries and fulfill your requests
• To schedule and manage consultations
• To send relevant communications about our services
• To analyze usage patterns and improve our website
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Chat conversation data is typically retained for 90 days for service improvement purposes, after which it is automatically deleted.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services (e.g., hosting, analytics, AI processing)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, privacy, safety, or property

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site, remember your preferences, and improve our services. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

HyperXAI
Email: privacy@hyperxai.com